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Frequently Asked Questions

What time zone will the event be in?
The live sessions will be presented in EST time, To adjust the display to a different time zone, click the CHANGE link on the Schedule page.

When will I receive my login for the event?
Your login ID is the email address you used to register. The OpenWater system does not use passwords for Virtual Conference registration.

How do I join a session?
Access any session on the schedule by clicking the  ‘Join Session’ button in the session description.

I want to watch a session again or watch a session I missed. Will sessions be available on-demand?
Sessions are recorded automatically and will be available 3 days after the conference. 

Can I record sessions for my own use?
No, participant recording of sessions is not permitted.

Do I need to have a Zoom Account to watch or participate?
Yes. You can access all features with a free or paid Zoom Account.

Can I view and participate in the conference from my cellphone?
We recommend against using your cellphone to attend the virtual conference, you will have much better results from a laptop or desktop. 

Can I share my registration details with colleagues?
No, only one person per registration can participate at a time.

How do I get more help if I have questions not listed here?
To get assistance, please contact support using the help widget in the bottom right of your screen.

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